Hemp&Heroes LLC ( collectively referred to in this privacy policy as “ Hemp&Heroes” the “Company” or sometimes “we” or “us” or “our”), a Florida Limited Liability Company, owns and operates www.hempandheroes.com (referred to herein as our “Website” or “Site”), has a longstanding commitment to safeguard the privacy of the information entrusted to us from customers and licensed health-care providers who use our websites. The privacy principles and procedures set forth in this Website Privacy Policy are intended to tell users how this information is collected, used, and distributed via our websites.
You agree to and accept the terms of this Privacy Policy when you: (a) access or use this Site; (b) register with the Site; (c) place an order; (d) agree to receive e-mail from us by indicating consent on the Site or via any other means; (e) provide any Personally Identifiable Information; (f) sign up to receive offers for free samples, products or discounts; or (g) register for one of our promotions.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, retain, share, protect or otherwise handle personal information. If you have any questions or concerns regarding this Privacy Policy, you should contact info@hempandheroes.com.
Types and Uses of Personal Information
When a user visits one of our websites, information that personally identifies the user can be collected and processed by Hemp&Heroes employees. Usually, the only information that will be collected is the user’s name, business address, mailing address, telephone number, fax number, e-mail address, and professional licensing information when this information is knowingly provided to us. In addition, this information can be collected as a result of the services or the products a user requests information about or purchases from us.
Finally, Hemp&Heroes can collect or process personally identifiable information, such as a user’s Internet domain or IP address, as part of the normal operation of our websites, or during the normal course of a user’s activities on or use of our websites. In nearly all cases this data is collected or processed by, or transferred to, Hemp&Heroes’s corporate headquarters. When a user visits our websites, the user is consenting to the collection, processing, transfer, or use of this information. If a user chooses not to consent to the collection, processing, transfer, or use of this information in this manner, then the user should not visit, or should discontinue visiting, our websites.
Personal Information Shared with Third Parties
Without obtaining a user’s express consent, Hemp&Heroes will not sell, trade, or disclose a user’s personally identifiable information to any third party who might attempt to market products or services to the user. However, Hemp&Heroes can disclose information to a third party who is used to assist carrying out a transaction for a user or providing a service to a user (for example, packaging, sending, or delivering a purchase or information to the user or clearing a credit card transaction).
Hemp&Heroes might be required to disclose information about the users of our websites as a result of a subpoena, a search warrant, or some other legal process authorized by a court of law. In addition, Hemp&Heroes might disclose information about the users of our websites to a third party who is assisting us in conducting an investigation about unauthorized activity that constitutes a violation of the policies for using our websites, or when circumstances dictate the need to protect or defend our rights or property.
Security Measures
Hemp&Heroes regularly implements industry-recommended technological and operational security measures for the purpose of protecting personally identifiable information from unauthorized access, loss, misuse, alteration, or unintentional destruction. Although no security measure can absolutely guarantee against unauthorized uses, Hemp&Heroes regularly reviews and updates our website security measures for the purpose of providing appropriate security measures for personally identifiable information.
Access and Accuracy
Because Hemp&Heroes only wants to maintain accurate information about the users of our websites, any user can request to be provided the individual information that has been gathered about the user. Any user can contact Hemp&Heroes (see the Contact Information section below), and, upon receiving proper identification information, Hemp&Heroes will provide the user with the personally identifiable information that Hemp&Heroes maintains about the user. If a user finds a factual inaccuracy, then the user can notify Hemp&Heroes and the inaccuracy will be corrected.
Data Retention
Hemp&Heroes will not retain a user’s personally identifiable information longer than is necessary for the purpose it was collected.
Children’s Privacy
Hemp&Heroes’s policy is that children under the age of 18 should not provide any personally identifiable information to a Hemp&Heroes website without a parent’s or guardian’s consent. Hemp&Heroes encourages parents and guardians to instruct children about the safe and responsible use of personally identifiable information on the Internet. Hemp&Heroes will not knowingly collect, use, or disclose to any third party any personally identifiable information collected from children under the age of 18.
Linked Websites
Hemp&Heroes can provide links from our websites to third-party websites not owned by Hemp&Heroes. However, because Hemp&Heroes does not control these third-party websites, a user should always review the privacy policy of these linked third-party websites. Hemp&Heroes is not responsible for the privacy policy or practices of linked third-party websites or for services controlled by other companies or organizations.
Use of Cookies and Pixel Tags
When a user browses this website, one or more temporary cookies can be placed on the user’s computer to help Hemp&Heroes collect information to better understand the user’s interests and to better serve the user. Cookies are used on most major websites. What are “cookies”? Cookies are small bits of information stored by the user’s web browser’s software on the user’s computer’s hard drive or temporarily in the computer’s memory. Using cookies is an industry standard. Cookies enhance a user’s experience and access to information on a website. Cookies enable Hemp&Heroes to recognize a user and personalize the user’s experience on the Hemp&Heroe’s website.
Hemp&Heroes can use cookies for a variety of purposes including, but not limited to: e-commerce functions, to recognize user access or log-on privileges, to track usage and traffic patterns, to provide information and advertisements for goods or services that might interest a user based on the user’s use of a Hemp&Heroe’s website, and to track the number of users who visit and use Hemp&Heroe’s websites.
Although most web browsers are initially set up to accept cookies, a user can decline the placement of cookies on the user’s hard drive by using the appropriate feature of the web browser’s software (if available) to delete cookies. A user can also refuse cookies as part of the web browser’s settings, but doing so might inhibit the ability to utilize many of the features on Hemp&Heroes websites and other websites visited.
In addition to using cookies, Hemp&Heroes websites can employ “pixel tracking,” a common process used in connection with advertisements and/or internal tracking. Pixel tracking involves the use of pixel tags – an invisible tag that is placed on various pages of a website that tracks a user’s activity. Pixel tags are not visible to users and consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements by compiling aggregate and specific usage statistics. Hemp&Heroes can access pixel tags to identify the activities and interests that better enable us to match products, services, and offers to the user’s interests and needs.
For example, if a user visits a Hemp&Heroes website as a result of an advertisement on a third-party website, then the pixel tag will allow the advertiser to track that its advertisement brought the user to a website operated by Hemp&Heroes. If a user visits a website or other online system operated by Hemp&Heroes, and the user is linked to another website, then Hemp&Heroes also is able to determine that the user was sent to and/or interacted with a third-party website. This data is collected for use in marketing and research.
If a user wishes to opt-out of Google Analytics entirely when visiting a Hemp&Heroes website or any other website that utilizes this service, or interest-based advertising, then visit the Network Advertising Initiative at: http://www.networkadvertising.org/choices. Or if a user wishes to specifically choose not to send information to Google Analytics about the user’s visit to a Hemp&Heroes website, then the user can do so by going to: https://tools.google.com/dlpage/gaoptout.
Contact Information
Users can direct comments, complaints, or questions regarding this Website Privacy Policy to Hemp&Heroes’s Information Technology Department at info@hempandheroes.com
Modifications to Policy
Hemp&Heroes reserves the right to modify or update this Website Privacy Policy at any time with or without notice, and to make the modified or updated policy effective immediately for information we already have about users, as well as future information that we might obtain about users.
Hemp&Heroes always indicates below the date of the current Website Privacy Policy so users will know when it was last updated. To make this policy easy to find, the most current copy will be accessible from clicking the Privacy Policy link on the home page.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address and in accordance with CAN-SPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@hempandheroes.com and we will promptly remove you from ALL correspondence. You can also unsubscribe by clicking on/pressing the unsubscribe button at the bottom of any promotional email.
Last updated: October 1, 2019
